Technology Solutions Centre

Claim ID... Or Why Can't I Log Into Any Computers on Campus?


There is a new and updated Technology Sector web site. Please visit us at:


If you are a student and looking for help on how to activate your student account, please visit:


As always, you can also contact the Technology Service Desk at servicedesk@uwinnipeg.ca or 204-786-9149 and we will be glad to assist you!



Effective immediately, all students will be required to activate or ‘claim’ their University labs account in order to be able to log into any of the student computers on campus. (labs, Uplink, etc). Starting in August 2018, as part of the claim ID process all students will need to read and accept the Acceptable Use of Information Technology policy prior to claiming their ID.

Each student will be required to go through this process a minimum of once every 13 months in order to keep their labs account in good standing.  Otherwise, the labs account will automatically expire, at which point it will be mandatory to log back into the ClaimID portal and renew the account.

The process is straight-forward and can be done from virtually any web-browser; even from a smartphone.

  • Go to: https://myidm.uwinnipeg.ca
  • The Acceptable Use of Information Technology Policy will display on the screen. Read and Acknowledge Acceptance of the policy by selecting “Accept to Login” at the top right of the page.
  • Enter your WebAdvisor username and password in the fields on the Login page and click “Login”
  • Under “Students Detail” section, Click on the “Edit Your Information” link located just right beside your name there.
  • Type “yes” (without quotes) in the blank field located just below “Value”.
  • Click on “Save Changes” button to extend your account for another 13 months.
  • Finally, click the “Logout” link from the top of the page to finish.

At this point your labs account has been activated and you will be able to log into the various student computers on campus.

If you have any questions, please contact the Service Desk:

Ph: 204-786-9149 opt 1

Email: servicedesk@uwinnipeg.ca